ows, enabling real-time analysis of operations.

The results of Apsen Farmacêutica’s partnership with Rimini Street and ServiceNow include:


70% of processes that previously required heavy manual intervention are now automated

Reduced development cycle for new processes - from months to weeks

Reduced dependency on highly specialized teams, fueling autonomy across the organization to develop processes to support its business needs

Reduced operational costs while increasing speed and efficiency


With the company seeing the results and benefits of Santos’ vision to break from traditional, vendor-driven mandates and restore control and power back into the business, the cultural impact to the organization is significant. "We have assembled a strong internal team, which now has the capacity to rethink processes, suppliers and architecture in a strategic way. What began as a next-generation visio
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