ent and Chief Executive Officer, NTT DATA Group. "At NTT DATA, we have developed the comprehensive capabilities needed to guide our clients through these transformative times and empower them to shape their future with the power of AI."

Assured outcome solutions with embedded Smart AI Agent

NTT DATA has deployed hundreds of Smart AI Agent instances in support of sophisticated processes and decision-making at clients. The company’s roadmap encompasses a continuous stream of new agents to support more complex use cases from a range of industries as well as shared functions. For example:


Healthcare:Current agents are autonomously classifying, prioritizing and summarizing insurance appeals and making decisions about medical necessity among other responsibilities. The near-term roadmap includes agents that specialize in early interventions, medication compliance, payer validation, and preventing fraud, waste and abuse.

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