NewGlobalSurveyRevealsOracleDatabaseCustomersareEvolvingtheirDatabaseStrategiesCitingHighCosts,SupportChallengesandNeedforAdvancedAI/MLCapabilities
===2025/11/5 15:00:36===
speed and support expertise they can trust. At Rimini Street, we’ve built our reputation as the global leader of third-party support for Oracle Database with our industry-leading, guaranteed 10-minute response time for critical issues by a dedicated primary support engineer from a team that averages 20+ years of experience,” said Rodney Kenyon, senior vice president and general manager of support solutions at Rimini Street. “Beyond the cost savings of up to 90% on total support costs, clients like Hyundai see firsthand how our proactive, high-touch support model resolves issues quickly, optimizes performance and redirects team focus on innovation and growth.”
Majority of Oracle Database Customers are Expanding Database Strategies Beyond Oracle
Many Oracle Database customers have been seeking alternative database options for new or refactored applications due to high costs (58%) as well as support and innovation gaps (31%) seen in Oracle platf
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