hem to redirect resources from costly, low-ROI activities toward initiatives like agentic AI, that will improve efficiency, strengthen resilience and support long-term growth and innovation.”

Key Finding #3: Talent Shortages and System Support Demands Are Slowing Innovation

36% of C-suite leaders say skills gaps are limiting their ability to pursue growth opportunities, and 23% state that project delays are becoming a concern due to insufficient talent.

A near unanimous 98% of executives report that IT talent shortages are affecting their ability to achieve their technology vision, and 68% say the impact is significant. Although 97% say their current ERP systems largely meet business needs, limited vendor support forces internal teams to devote more time to maintenance, delaying strategic initiatives. As a result, 99% of respondents are outsourcing key IT services, particularly in cybersecurity, infrastructure and application support, to supplement i
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