UX™, an intelligent, AI-driven user engagement layer that streamlines ERP Processes for speed of execution and significant savings. Through in-depth discovery and persona-based workflow design, Ypê is automating processes across customer service, sales and other departments, from eight manual steps to just two. The results include dramatic improvement in speed, reduced risk and enhanced OTIF (on-time, in-full) performance.

While traditional ERP vendor-embedded AI remains trapped in system silos, Rimini Street delivers Agentic AI capabilities that span enterprise systems, including SAP, Oracle, ServiceNow, CRM, HR and other software platforms. For Ypê, this holistic approach has helped to unify data and automate processes enterprise-wide, rather than being limited to isolated applications.

“SAP thinks only about the SAP environment, but Rimini Street thinks about all the integrations,” said Pereira. “With Rimini Street’s Age
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