and outdoor, accessories, food and beverage, content, e-commerce and real estate finance. LF’s mission, “Life in Future,” reflects its commitment to enriching customer lifestyles through its curated goods.

Facing a rapidly changing market and escalating IT maintenance costs, LF partnered with Rimini Street to address the challenges of a major data center relocation and declining vendor support service quality. Under the previous vendor support model, maintenance costs increased annually while technical support quality and speed declined. LF decided that switching to Rimini Support for enterprise software support services was the optimal solution to reduce costs and improve quality at the same time.

Technical Excellence and Seamless, Unified Support with Rimini Street

LF runs Oracle databases and an SAP enterprise resource planning system that includes many internally developed custom business objects (CBOs). Consolidating support f
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