illion euros (4Q 2024: 19.5 billion euros), a strong internal growth of 6.7 percent.

The operating profit grew to 2.1 (1.9) billion euros, an increase of 9.6 percent, reaching 27 percent of our full-year outlook midpoint. A stronger operating insurance service result was the main driver.

The combined ratio improved to a very good level of 93.6 percent (94.7 percent). The loss ratio was 69.8 percent (70.7 percent), an improvement of 0.9 percentage points. The expense ratio improved by 0.2 percentage points to 23.8 percent (24.1 percent).

Our retailbusiness delivered excellent internal growth of 9 percent and the combined ratio reached 94.5 percent (94.0 percent).

The commercialbusiness achieved an internal growth of 3 percent, carefully managing the market environment, while the combined ratio improved by 4.0 percentage points to a strong level of 92.6 percent (96.6 percent).

Life/Health insurance: Consistently good results



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