al ERP support model for its SAP ECC 6 and Oracle Database, systems which are critical for the company’s finance, accounting, sales and customer data management. As the company expanded, IT operations faced high support costs, unresponsive and low-value support services and forced software upgrades just to maintain vendor support.

“To accelerate digital transformation and to remain competitive in a rapidly changing market environment, it was imperative to increase the flexibility and efficiency of our IT systems,” said Hongjun Jang, digital experience manager at KleanNara. “We needed to keep current systems stable while adopting new technologies and establishing a business-driven roadmap.”

Rimini Support™ Brings Stability, Flexibility and Significant Cost Savings

KleanNara needed an ERP support model that could dramatically cut costs, deliver faster, more reliable service and free up people, time and money for growth pro
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