s, messaging apps and retailers’ own sites and stores.

Execution economics are under pressure:Global logistics and fulfillment costs have risen byover 20% in the last three years, as customers expect faster delivery, flexible fulfillment and seamless service as standard.

Inventory intelligence:Realtime visibility and dynamic allocation drivesignificantly higher inventory turns– 50% in NOAM, 45% in EMEA and 27% in LATAM – helping reduce stockouts and markdowns.

Yesterday’s differentiators are now table stakes.38% of the capabilities that differentiated leaders in 2024 have become table stakes by 2026, including basic realtime inventory visibility, digital wallets and crosschannel support.


“Retailers are being asked to do something incredibly hard right now: deliver faster, more personalized experiences while also protecting margin,” said Katie Foote, SVP & CMO, Manhattan Associates. “What th
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