and younger professionals who are most likely to be in more junior positions.

Yet despite the propensity for younger professionals to use AI tools more regularly at work, only 13% of respondents aged 18–24 years and 9% of those aged 25–34 indicate that AI is core to their organisation’s work. Comparatively, close to half (48%) of respondents say their organisation is getting better at AI but still has a way to go, while 24% say their organisation rarely uses AI at all.

This lack of AI direction at an organisational level is reflected in the development of AI skills among professionals, especially among younger generations. There are more professionals aged 18–24 who primarily upskill in AI outside of work hours (40%) than those who upskill during work hours (32%). Only 5% of respondents across all age groups say they upskill in AI through mentorship or peer learning.

These figures suggest that, although AI tools are being actively
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