used for work among younger professionals, there appears to be a lack of strategic AI guidance from the senior ranks. Without leadership-led AI frameworks, businesses may run the risk of experiencing a mismatch between the latent potential of AI tools and the outcomes of their implementation – whether official or unofficial.

“The age-based discrepancy in trust around AI means senior decision-makers may inadvertently downplay its potential, limiting the value organisations derive from these tools,” said Mark Drasutis, Head of Value, Asia Pacific and Japan, Amplitude. “Without strategic implementation, AI is more likely to fall short of its goals. At a national level, this generational trust gap risks creating a structural adoption ceiling that restricts skills development and exacerbates Australia’s existing AI skills shortage.”

The research also revealed:


AI use is widespread but not universal:27% of respondents u
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