escalation.

Lotte Rental, South Korea’s top car rental company, selected Rimini Support™ for its SAP and Oracle systems, using the resulting savings to invest in AI, mobility services and cloud capabilities.



Resolved more than 6,800 support cases and delivered over 11,000 tax, legal, and regulatory updates across 23 countries, achieving an average client satisfaction score of 4.9 out of 5.0 (where 5.0 is rated excellent).

Received multiple industryStevie® Awardsfor Best Use of AI in Customer Service, Front-Line Customer Service Team of the Year in the Technology Industry and Best Customer Satisfaction Strategy.


Business Outlook

The Company is providing second quarter 2026 revenue guidance to be in the range of ￥106 million to ￥108 million and reiterating the full year 2026 guidance provided at ourInvestor Dayin December 2025 of revenue growth in the 4% to 6% range and Adjusted EBITDA margins
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